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Microsoft being sued over allegedly double-billing Xbox customers

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Microsoft?¡¥s Xbox Live Gold service currently connects 23 million gamers online. The subscription now offers users to preview the newest games at no cost, download new games, play and speak to friends and see HD movies from Netflix. In December 2005, Ryan Graves purchased an Xbox360 Wireless Controllerwhich led him to buy an Xbox Live Gold subscription. The purchaser is now filing case against Microsoft for allegedly automatically renewing users?¡¥ subscriptions without receiving permission from your Xbox users, based on Consumer Affairs. Furthermore, charge plaintiff, Graves, alleges they've refused to reimburse the duplicate charges. Microsoft then terminated Graves?¡¥ subscription when his debit card expired, which prompted him to order a brand new subscription. It later restored his previous subscription that led to duplicate charges PS3 Move Sports Packservice. When Graves launched a complaint with the support services representatives, he was told the fact that ordeal has not been a misstep and the man probably would not receive a refund in the company, although he was offered two year period amount of service which would run consecutively, that she declined. ?¡ãIn providing itsPS3 MOVE Charging Standgaming services, defendant requires consumers choose prepaid subscriptions, governed by vague and onerous regards to use,?¡À said Graves, as per the Courthouse News Service. ?¡ãThese agreements purportedly are bound to automatically renew, when using the payment method on file - available as credit cards, debit card, or prepaid Xbox card. PS3 keyboardIf the payment method on file isn't valid at that time looking for renewal, then defendant, pursuant to its comparison to its use, terminates the users' entry to the service.?¡À The lawsuit says Microsoft violated the Electronic Funds Transfer Act, breach of contract and unjust enrichment. The course action is seeking compensatory and punitive damages that is determined at trial.
Last Updated on Wednesday, 10 August 2011 09:33  
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